What it does mean is that the person responding is a customer support contractor who quite simply doesn't have the authority to verify your claim or provide a refund, and will very likely get fired if they don't have a tickets resolved average of 30 per hour or something. What this doesn't mean, is that the vast, greedy corporate machine that is Rockstar has decided to grind you, a mere mortal, in its vast gears oiled with microtransaction revenue like some infernal dystopian behemoth. If you have further queries and concerns regarding your account, please kindly get back to us and we will assist you accordingly. We are sorry that we do not have the option to compensate until a verified loss is determined. However, we have reviewed your account and was unable to verify this claim. We understand your concern regarding missing GTA$. Thank you for contacting Rockstar Support. When refund requests are denied, they always happen with the same copy-paste corporate babble, as seen below:
While there are most certainly internal, actual Rockstar employees working on support, they are likely in the minority compared to CS contractors who do not have access to databases or game data. Considering how popular the developer's games are, much of the customer support work is outsourced. What many people do not realize or understand is that very, very often, Rockstar Support is utterly different from Rockstar.
On the other hand, screenshots can be cooked, meaning that Rockstar always follows up these claims. Basically, the first thing to do when you lose cash in GTA Online due to lag, glitches, or modders is to collect as much relevant screenshot evidence as possible and take it to the Support site for a refund - which usually is granted with a few hundred thousand $GTA bonus, for the inconvenience, you see. Some of these are positive, while others.
Right now, the various GTA Online community forums are flooded with retellings of players' experiences with Rockstar support. When you couple this kind of pressing issue with a community the majority of which does not grasp some of the business world's intricacies, the result is almost surely a lot of angry customers with misdirected malcontent. However it seems that this hack is intent on dirtying Rockstar's name in more way than one, which very well might be an intended effect of its proliferation. How some players see that as a win is beyond us, but congratulations, I guess? It is important to remember that the hackers are the enemy in this particular fight, and any measure that hinders them should be applauded. However, after other players pointed out that this hasn't actually happened and Shark Card balance isn't counted separately, it was clear that the original post was an attempt at misdirection, likely with the intention to kindle ire against Rockstar, in which it succeeded.Īll this means is that the hackers can still zero out your GTA Online wallet, even if you invested real life money into it. This is an unfortunate side effect of the vocal hostility many players profess against the microtransaction system. While many realized that this was a quick way to reduce the carnage as quickly as possible while an all-inclusive fix was being cooked up, others took it as Rockstar only protecting those who pay for their in-game cash. While such a system would, in essence, be a simple first step to protecting players (and a logical one at that), it had a mixed response. Players circulated a screenshot, which has now been revealed as a fake, which indicated that Rockstar rolled out a new system which separated Shark Card balances from the rest of player money in an attempt to protect it from the hack, thus at the very least taking real monetary damage out of the equation. Players are discovering - usually the hard way - various aspects of the hack that weren't immediately obvious, such as it being a threat even when you think you're alone in a public lobby.Īnd then the spread of misinformation certainly does not help things along. This is because the community itself is larger and more vocal than it was at the time of the insurance fraud hack, and also due to the volatility of the issue. The situation's effect on the community is also more noticeable. The passive mode hack, however, has spread like wildfire and so far not even a temporary fix has been established. The only other time something like this happened in the game's history was when the insurance fraud hack popped up, however that was swiftly fixed and not too widespread even while it was a threat. Money is king in GTA Online, and right now, it has been usurped.
#Gta 5 shark card plus#
Naturally, such a hack being used in the game kicked up a major storm, seeing as the acquisition of money in GTA Online is a notoriously lengthy process, plus for players who bought Shark Cards, this hack could effectively rob them of real money.
0 kommentar(er)
